Office Policies


It is our mission to provide you with affordable, high-quality treatment that fits your budget! For your convenience we offer a variety of payment options, including online payments. After we evaluate your orthodontic needs, we will be happy to explain the financial options available and customize a payment plan for you.


Our office is committed to helping you maximize your orthodontic insurance benefits. We are a preferred provider for many insurance companies. Since insurance policies vary, we can only estimate your coverage in good faith. Your insurance provider is the only one that can confirm your insurance benefit. As a service to our patients, we will promptly submit insurance forms once orthodontic treatment has started. However, please understand that patient fees must be paid at the time of service. If during the course of treatment, your benefits change, the financially responsible party is accountable for all charges. If you have any questions, our courteous staff is always available to assist you.


Your scheduled appointment time has been reserved specifically for you. We would appreciate 24 hours notice if you need to cancel or change an appointment. Our office is aware that unforeseen events sometimes require missing an appointment. We kindly ask for the courtesy of a phone call to inform us and reschedule your appointment.